Privacy Policy

Last Updated: 8/12/2024

1. Introduction

EduDiagnostics ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable laws.

This policy applies to all information collected through our website [insert website URL], mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

Please read this privacy policy carefully. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

2. Compliance Statement

We are committed to complying with the requirements of HIPAA and its implementing regulations. We will only use and disclose protected health information (PHI) as permitted by law and will implement appropriate safeguards to protect the confidentiality, integrity, and availability of PHI.

3. Information We Collect

3.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name
Date of birth
Contact information (e.g., email address, phone number, mailing address)
Emergency contact information
Educational information (e.g., school, grade level, academic history)
Payment information

3.2 Protected Health Information (PHI)

In the course of providing our educational services, we may collect information that is considered PHI under HIPAA, such as:

Medical history relevant to learning needs
Diagnostic information related to learning disabilities
Treatment plans and progress notes
Psychological or psychiatric evaluations relevant to educational needs

3.3 Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

Device information (e.g., IP address, browser type, operating system)
Usage information (e.g., pages visited, time spent on pages, click data)

4. How We Use Your Information

We use your personal information and PHI only for purposes permitted or required by law, including:

To provide and maintain our Services
To improve, personalize, and expand our Services
To communicate with you about our Services
To create, maintain, customize, and secure your account with us
To process your requests, purchases, transactions, and payments
To prevent, detect, investigate, and report any activities that may violate our policies or be illegal

We will not use or disclose your PHI for marketing purposes without your explicit authorization.

5. Disclosure of Your Information

We may disclose your personal information and PHI in the following situations:

To our subsidiaries and affiliates for purposes consistent with this Privacy Policy
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential
To fulfill the purpose for which you provide it
With your consent
To comply with any court order, law, or legal process, including responding to any government or regulatory request
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others

6. Children's Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Your Rights Under HIPAA

HIPAA provides you with certain rights regarding your PHI. You have the right to:

Request access to your PHI
Request corrections to your PHI
Request restrictions on the use or disclosure of your PHI
Request confidential communications
Receive an accounting of disclosures of your PHI
Receive a copy of this Privacy Policy

To exercise any of these rights, please submit a written request to the contact information provided at the end of this policy.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information and PHI we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. Data Protection and Retention

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access, update or delete the information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided below. We will only retain your personal information and PHI for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Information

If you have questions or comments about this policy, your information, our use and disclosure practices, or your consent choices, please contact us using the contact form.